At Jayshu Ayurveda, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations. Our Refund & Return Policy ensures a smooth and hassle-free process for our valued customers. Please read the following guidelines carefully before requesting a refund or return.

1. Eligibility for Returns

  • Only products purchased directly from our websitehttps://jayshuayurveda.com are eligible for return.
  • Products must be unused, unopened, and in original packaging.
  • Returns are accepted within 7–14 days of delivery, depending on the product type.
  • Products damaged during shipping can also be eligible for replacement or refund.

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2. Non-Returnable Items

  • Opened or used products
  • Products damaged due to misuse or negligence
  • Any products not purchased directly from Jayshu Ayurveda official website

3. Refund Process

  • Submit a return request by contacting our customer support:
    • Email: support@jayshuayurveda.com
    • Phone: +91 6268263188
  • Our team will verify the request and provide instructions for returning the product.
  • Once the product is received and inspected, the refund will be processed via the original payment method within 7–10 business days.
  • Refund status will be communicated via email or phone.

4. Exchange / Replacement Policy

  • If a product is damaged or defective, you can request a replacement.
  • Contact our customer support within 7 days of delivery.
  • We will arrange a replacement shipment at no extra cost.

5. Shipping & Return Costs

  • Return shipping charges will be borne by the customer unless the product is damaged or defective.
  • For defective or wrong products sent by us, Jayshu Ayurveda will cover the shipping costs for replacement.

6. Contact for Refund & Returns

Our support team is ready to assist you with any questions regarding refunds, replacements, or returns. Please reach out to us:

  • Email: support@jayshuayurveda.com
  • Phone: +91 6268263188
  • Address: Ward no.12, M/S Jayshu Ayurveda Near Electrical Railway Colony Anuppur, Madhya Pradesh